Process Outsourcing
Business Process Outsourcing
Our solution facilitates pioneering outsourcing for ‘Prepaid Calling Card’ business. Our outsourcing service assists prepaid calling card retailer for ‘How to commence its own calling card?’
We help our clients for every aspects of ‘Calling Card Business’ such as Calling Card Service, Call Back Service, SIP Registrar and termination services…etc.
We do understand that main goal of every business man is ‘Amplify Profit Margin’ and thus we also provide guidance on ‘How to analyze calling card business?’ to retailer and train them for concluding accurate decision for achieving the best profit margin. This is how; our solution delivers absolute outsourcing starting from ‘Commencing Business’ to ‘Enriching towards Success’.
Knowledge Process Outsourcing
Our Network Operation Control (also very-well knows as ‘Knock’) team work 24X7 to monitor network activities and gain vast experience by doing research on network activities. To enrich ‘Our Vision’, we at Panamax strongly believe in sharing knowledge as our vision is to not mean only for our clients but entire telecom industry.
Our NOC team skilled for outsourcing knowledge on
- Key Area that has to be taken into consideration while designing network architecture. Knowledge of key area helps our client in constructing the competent and effective architecture.
- Key aspects for Auditing Network Activity: In this, our team outsources knowledge on
- Certain network activity / criteria that required special attention to amplify network performance. We endow our client with knowledge ‘What are those criteria?’ and provide guidance on how to handle criteria in proficient manner so that it will increase the network performance. (Certain criteria are such as bit error, framing errors, line coding error and circuits down …etc.)
- In addition, outsource the knowledge for analyzing problem, perform troubleshooting and tracks problem through resolution and many more aspects.
Soft-switch Management
- Outsource the knowledge for class 4 & 5 – Switch Management which includes aspects such as configuring call-control intelligence for establishing, maintaining, routing and terminating voice calls and SIP-based soft-switch setup…etc.
Switch Analyzing
- Outsource guidance on
- Avails higher scalability / Reliability
- Cost Evaluation
- Attributes of ‘Carrier Class’
- How to increase the profit margin as you grow
KPO Services Delivered
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Engg Services
- Remote Net. Management
- Wholesale Billing
- Rates and Routing
- IP Management
- Technical Help Desk
- Fault Management and Trouble Ticketing
- Dipute Resolutions and Financial Management
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OSS/BSS
- Management Consultancy
- Marketing & Sales Outsourcing
- Back Office Process Outsourcing
- Legal Process Outsourcing
- Software Development
- Affiliated Services
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Open Source Services
- Call Center Solution
- Retail Soft Switch
- Wholesale Soft Switch
- Asterisk Support
- IPPBX
- Broadcasting Systems-Voice/Video
News and Events
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Our Presence in ITW-2010
The Meeting for the Global Wholesale Telecommunications Community. Prime Sponsors of ITW 2010, which is one of the most respected event in the Telecommunications Industry.


