Omni-channel Banking
MobiFin Omni-channel banking solution helps banks and FIs to provide seamless banking services to their customers across various access channels allowing real-time data synchronization. The solution boosts customer engagement by allowing the customers to perform banking transactions from a channel of their choice with the liberty to initiate and complete the operation on different channels with ease. The various channels can include both digital and online services like a website, mobile application, call center, bank’s physical branch, or any other available channels.
- Unified customer experience across different platforms
- Multi-functional dashboard for customer convenience
- Unification of customer touchpoints
- Deploying marketing campaigns for increased success rate
- Improved user insight
- Easier roll-out of new products across different access channels
- Several deployment options: on-premises, cloud and others
Availability of banking services across channels
Digital account opening
Biometric verification
Integrated multi-channel user journey
Advanced data management capabilities
Centralized channel rules for quicker product roll-outs
