Panamax’s Bridge2Call Unified Communication and Collaboration (UC&C) Suite is a combination of several communication applications into a single entity. UC&C suite allows real-time communications (IP and voice telephony, instant messaging, data sharing, video conferencing, speech recognition, call control and others) and non-real-time communications (e-mail, SMS, fax, and voicemail), in one interface. There is also a “Presence” notification feature that indicates the availability of participant.
Unified Communications & Collaboration applications powered by Bridge2Call UC&C Platform, allow integration of company’s VoIP service with employee's personal smartphones and laptops, on a single company-wide calling plan. With Bridge2Call UC&C platform, companies adapt to market changes quickly, increase productivity, gain a competitive advantage, and can deliver a rich-media experience, across any workspace.
Prepaid / Postpaid Extension Management
Incoming DID Management, Inter office and Branch calling and charging
Call Recording, Voicemail – IVR / Email, Call Conference
Ring Groups - Ring All / Round Robin / Sequential
SIP Feature Codes
Dynamic and Multi-lingual IVRs
Mobility - Mobile Application compatible with all popular OS (Android, iOS)
Carrier Grade Reliability & Compatibility
Improved efficiency and Productivity
Reduced Communication costs
Better customer service & Engagement
Connected and available 24*7