Unified Communications

Panamax’s Bridge2Call Unified Communication and Collaboration (UC&C) Suite is a combination of several communication applications into a single entity. UC&C suite allows real-time communications (IP and voice telephony, instant messaging, data sharing, video conferencing, speech recognition, call control and others) and non-real-time communications (e-mail, SMS, fax, and voicemail), in one interface. There is also a ‘Presence’ notification feature that indicates the availability of participant.

Unified Communications & Collaboration application allow integration of company’s VoIP service with employee’s personal smartphones and laptops, on a single company-wide calling plan. With Bridge2Call UC&C platform, companies can quickly adapt to market changes, increase productivity, gain a competitive advantage, and deliver a rich-media experience, across any workspace.

Key Features
  • Prepaid/postpaid extension management
  • Incoming DID management, inter office & branch calling and charging
  • Call recording, voicemail – IVR, email, call conference
  • Ring groups - Ring All/Round Robin/Sequential
  • SIP feature codes
  • Dynamic and multi-lingual IVRs
 
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Key Benefits
Compatible with all popular OS (Android, iOS)
Compatible with all popular OS (Android, iOS)
Carrier grade reliability & compatibility
Carrier grade reliability & compatibility
Improved efficiency and productivity
Improved efficiency and productivity
Reduced communication costs
Reduced communication costs
Better customer service & engagement
Better customer service & engagement
Connected and available 24*7
Connected and available 24*7