Carrier Portal

iMax offers business process optimization with numerous add-on features in the form of web self-care Portal for carriers as well as customers. The Carrier Portal enhances the service accessibility and transparency by optimizing the workforce, and enables easy configuration of carrier profiles, rating and routing products. Apart from managing carrier profile and technical details, the web self-care portal also facilitates credit management that includes online payment transfer, credit transactions and much more for prepaid customers.

Key Features
  • Account access through web portals
  • Online sales/support assistance for new customers
  • Web promotion of products, plans and hot destinations
  • Online real-time recharge/payment facility
  • Analytical reporting through CDR summary download
  • Multiple product configuration support
Download Brochure   Schedule a Demo

Key Benefits
Instant access to call details reports for end users
Instant access to call details reports for end users
Effective and profitable management of call traffic
Effective and profitable management of call traffic
Lessens the threshold for activating new services
Lessens the threshold for activating new services
Facilitates introduction of a new vertical in existing carrier business
Facilitates introduction of a new vertical in existing carrier business
Password protection to minimize the risk of frauds
Password protection to minimize the risk of frauds
Self-care architecture ensures less or no interaction with customer support
Self-care architecture ensures less or no interaction with customer support